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Sea Cave Inc.

Store Policies

There is no online checkout at Sea Cave. Live animals are sold in store only and are never shipped. Dry goods can be quoted for shipping on request — here's how buying, availability, and returns work.

There is no online checkout — everything is bought in store

You cannot buy anything on this site. There is no cart and no online payment. Everything you see here is what we carry at 660 East 14th Street in Erie, PA, and it is purchased in person at the register.

Live animals are in-store purchase only, without exception. Fish, coral, invertebrates, and plants cannot be bought online, cannot be ordered for delivery, and are never shipped or transported to a customer under any circumstances.

Pickup at the store

Sea Cave Inc. is at 660 East 14th Street, Erie, PA, and everything you see on this site is what we carry in the store. Most orders are picked up with us, which lets our staff help you choose the right fish, coral, and equipment for your setup before you leave.

Shipping dry goods

We can ship dry goods — equipment, supplies, food, and décor — in some cases. There's no flat rate and no shipping calculator on this site, because the cost depends entirely on what you're sending and where it's going. Call (814) 456-9445 with the item and your address and we'll quote it.

Payment is required upfront. Once the shipping cost is settled and paid, we pack it and send it out.

Live animals are the exception and always will be. Fish, coral, invertebrates, and plants are sold for in-store purchase and pickup only — we do not ship livestock under any circumstances.

Availability

Stock changes daily, especially livestock. The site reflects what we generally carry, but the surest way to confirm a specific item is in stock is to call (814) 456-9445 before you come in. For one-of-a-kind or special-order livestock, the listing will say to call for availability.

Holding an item

Want us to set something aside for pickup? Call (814) 456-9445 and we'll do our best to hold it for you.

Paying for your order

There's no online checkout on this site. If you're picking up, you pay in person at the register, so our staff can confirm everything is right for your tank before you leave. If we're shipping dry goods to you, payment is taken upfront over the phone before the order goes out. Either way, call (814) 456-9445 and we'll sort it out.

Returns & exchanges

Dry goods (equipment, supplies, food, décor) can be returned or exchanged at the store. Bring the item back to 660 East 14th Street with your receipt and our staff will take care of the return or exchange in person — there's no form to mail in, since everything is handled at the counter.

To start a return, just bring the item and receipt in, or call (814) 456-9445 first if you'd like to check before making the trip. Refunds are issued to your original method of payment, or as a store exchange, at the register.

Because they're living animals, fish, coral, and invertebrates work differently from dry goods, and the guarantee depends on the animal.

Freshwater fish are covered for one week: if a freshwater fish doesn't make it, bring it back within seven days along with a sample of your aquarium water, and we'll work with you on it.

Saltwater livestock is sold as-is, without a guarantee — there are simply too many variables once an animal goes into a home tank — and any fish priced over $50 is likewise sold without a guarantee. Whatever you take home, ask our staff about proper acclimation at the time of purchase; getting a new animal into your tank the right way is the single biggest factor in how it does.

Questions

Call (814) 456-9445 or stop by 660 East 14th Street, Erie, PA. We're happy to help.